Acrobat Update Causing Problems For Mac

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This release is a planned update for all platforms. The latest updates are always available through the product’s update mechanism as well as from the enterprise FTP site. Full installers for some languages are available from the FTP site and the Reader Download Center. Canon f166400 printer driver download lbp 2900.

  • Of course, most Mac users start with uninstalling and reinstalling the app. It is one of the most popular ways to deal with any software-related problems. It is just as popular and quite effective as rebooting the target Apple device. To remove Acrobat Reader from a Mac, follow these steps.
  • I have Adobe Acrobat X (10.1.16) and have a mac which I updated to Mojave (10.14.1). When I open Acrobat, it tells me I have to upgrade soon from 32 bit Acrobat to 64 bit acrobat (32-bit app compatibility with macOS High Sierra 10.13.4 and later - Apple Support) but when I open Acrobat and try to ch.
  • Adobe patched the vulnerabilities in an update to Acrobat this week, so make sure you are running version 2020.009.20063 or later by opening the app and navigating to Help Check for Updates. Adobe has shared a security bulletin with more details. Article Link: Adobe Acrobat Security Vulnerabilities Allow Root Privileges on Mac, Update Now.
  • If you have an Acrobat question, ask questions and get help from the community. My adobe updater is stuck on an update and is causing my lap top problems with shut down. For the past few days i have had the adobe updater stuck on an update. Consequently my lap top does not shut down as it thinks that an update is being down loaded.

Choose Help About Acrobat or Acrobat Reader. Open source audio file extractor. Note the version. Close the product. If you do not have the latest version installed, download the needed installer from the following locations: Adobe Reader full installers and updates for Mac OS. Adobe Acrobat updates for Mac OS. Click the installer to start the installation process.

Available installers¶

Windows installers
ProductTypeInstallerSizeLanguageInstall over..
AcrobatPlanned updateAcrobatUpd11007.msp202 MBAll11.0 or later
ReaderPlanned updateAdbeRdrUpd11007.msp41.9 MBAll11.0 or later
ReaderPlanned updateAdbeRdrUpd11007_MUI.msp33.7 MBAll11.0 MUI or later
ReaderFull installerAdbeRdr11007_<land_ID>.exe71-80 MBen, ja, de, es, frNone or any (this is a full installer)
Macintosh installers
ProductTypeInstallerSizeLanguageInstall over..
AcrobatPlanned updateAcrobatUpd11007.dmg277 MBAll11.0 or later
ReaderPlanned updateAdbeRdrUpd11007.dmg119 MBAll11.0 or later
ReaderFull installerAdbeRdr11007_en_US.dmg98.9 MBEnglishNone or any (this is a full installer)

Security bulletin¶

This release provides mitigations for vulnerabilities described in the security bulletin at http://www.adobe.com/go/apsb14-15.

Improvements¶

Items preceded by numbers are bug fixes.

Security¶

Security hardening and expanded sandbox support occurs with each release. Other changes include:

  • Updated blacklisted extensions at HKLM’s FeatureLockDown area at cDefaultLaunchURLPermstSchemePerms.
  • Create 64 bit plugin so the product can run IE 11 with Enhanced Protected Mode on in Win 7.
  • 3675383: Dashes in passwords are coded differently on Mac & Windows.
  • 3727486: Use HTTPS Yahoo Mail APIs instead of HTTP.
  • 3734124: 11.0.06 can’t print on some secure printers. For a work around, see http://www.canon-is.co.jp/support/product/nh/asd1-0014.html

Performance¶

Additional improvements in this area are targeted for future releases.

  • Improved scrolling speed in PDFs.
  • Increased the speed of page drawing/rendering.
  • Decreased energy consumption.
  • 3662374: Mac only: Energy Impact data is 7.5 and can’t be reduced when Preferences dialog is invoked.

Hi-DPI support¶

Acrobat and Reader now take advantage of Hi-DPI monitors and can scale the user interface to 200%. This is automatically enabled using system settings and can be customized by choosing Preferences > General > Scale for screen resolution. The value is set to Auto by default and can be forced to 100% or 200%. Other items such as the font size, menu items, and drop down lists are controlled by the user’s system control panel rather than application’s preferences.

Limitations:

  • Some parts of the user interface are not Hi-DPI aware. These include Flash-based views such as the Sign Pane and Tools Pane in Reader, the comment list in the Comment Pane, and a couple of dialogs such as the File > Properties > XMP dialog provided by XMP. These views may appear tiny or misaligned.
  • Up-scaling is limited to 200%.
  • Dialogs may not fit the screen if the screen resolution is lower than 2048x1536. If the height is lower than 1526, some dialogs may not completely fit the screen and the OK and CANCEL buttons may not be accessible.

11.0.07 scaling settings behave as follows:

Fixed issues¶

  • 3591274: “CANCEL” & “OK” buttons on Menu Item Dialog of Bookmarks & Weblinks appear off screen.
  • 3578985: PDF Content will re-draw when I scroll the page.
  • 3727650: Scale doesn’t adjust when switching between English and non-English UI.
  • 3732538: The small “X” to close a PDF is too small.
  • 3744386: Convert Colors dialog is way too big.
  • 3719808: Font too small in Encrypt and More Protection sub menu items.
  • 3727734: Icons too small in the Certificate Viewer.
  • 3733668: In IE, the page content redraws half and leaves the half bottom blank each time the mouse hovers over the HUD.
  • 3741533: Scaling Problem in Preview on the Signature Appearance Dialog.
  • 3731205: Sub-Menus under Common Tools Rearrange and Renumber Pages are not Hi-DPI enabled.
  • 3747990: IMS Dialog appears very small.
  • 3740632: The “Preview” label, Text field name, and “All Properties” link are too small, and the items in the pop up do not scale properly.
  • 3591268: Icons & Text on Tool & Sign Panel need updates.
  • 3593129: Images in combined files are not Hi-DPI.

Signatures¶

Acrobat Update Causing Problems For Mac
  • Reader users can sign documents even without the document being rights enabled. This means that signing is possible by any user and no action is required by the document author to enable this feature.
  • A streamlined workflow means that it is now possible to delete multiple certificates with minimum clicks.
  • Added trusted anchor certificates SAFE BioPharma from the US and Digi-Sign from Hong Kong to the Adobe Acrobat Trust List. We now have 45 members: http://helpx.adobe.com/acrobat/kb/approved-trust-list1.html.
  • 3686370: Signatures and Stamps should be stored in secured manner on a users machine.
  • 3630257: Unable to export multiple Trusted Certificates.

Services integration¶

Workflow enhancements and bug fixes include the following:

  • Acrobat.com-based shared reviews and forms data collection are end of lifed. Other forms of shared reviews and forms data collection are unaffected by this change.
  • The Send Files pane is now integrated with the new Adobe Send service. It’s now even easier to send documents to others, store them on Acrobat.com, and access them from all your devices.
  • The EchoSign web view is now integrated into the Sign Pane.
  • EPDF, CPDF - Add “View Recently Converted Files” link to RH.
  • 3737743: Services Description content doesn’t show in EPDF and CPDF accordion if paid user has signed in.
  • 3737137: Default accordion becomes CPDF.

Services integration: EPDF¶

Changes in Export PDF include the following:

  • EPDF - Enabled EPDF panel for Tier 2 languages.
  • 2846356: JPN: Overlapping (mostly English) vertical text.
  • 3056928: DOCX - Ghostscript created PDF conversion time is too long.
  • 3215861: Table not being recognized due to a path elementgraphic overlapping with table border.
  • 3493058: Columns for the table are being put in a single cell in the exported Excel file.
  • 3225902: PPTX: The data lost in the exported Word document or PPTX file if exporting the bug file.
  • 3201805: PPTX: Z Order has to be correct but the remaining part is to combine text , border and fill into the same textbox.
  • 3533049: PPTX: Font information for the body text not being retained in slide master.
  • 3695610: PPTX: Exported slides lose formatting when copying them.
  • 3530275: Graphics in PDF file was corrupted after exported to docx.
  • 3574127: Performance degradation for some files when exported.
  • 3592633: Image is missing from the exported output.
  • 3592626: Text headings of sections in PDF form is missing from the exported output.
  • 3534151: Inline graphic exported as Background graphic.
  • 3534152: Anchoring.Background graphic exported as Inline graphic.
  • 3534149: Anchoring.Horizontal lines/autoshapes are not inline with text.

PDF creation/printing¶

  • Support HTML page-break tags in WebCapture.
  • Prompt user if PDF Creation plugin is disabled in Firefox.
  • 3650497: Wrong conversion of Word document with image, math equation.
  • 3655054: Convert PDF with PDFMaker, unexpected [ZWAdobeF] font will insert.
  • 3690696: Not converting word styles to PDF bookmarks correctly when doc secures access with password.
  • 3728461: Distiller issues when distilling PostScript files which reference new OpenType fonts by CID.
  • 3596609: PDFMaker: Unable to convert the custom radio link in the Visio image.
  • 3714682: Page number in the footer of word document is incorrect in PDF created from Acrobat.
  • 3650207: WMF image fails to convert to PDF using PDFMaker.
  • 3696282: Graphics not getting rendered properly in the word files.
  • 3676517: Labels on the Y-axis of the graph disappears on converting emf present in word to PDF.
  • 3728987: PDF Conversion from PPT Issue with EMF image.
  • 3723669: Smooth edge not displayed for chart line at edges with Acrobat 10 and 11.
  • 3662311: Printing PDF Files Consisting of Multiple Page Sizes to PostScript Printers May Yield Content Placement, Scaling, and/or Page Size Selection Errors.
  • 3632714: Conversion via PDFMaker results in truncated image.
  • 3738752: Word document containing cropped image issue.
  • 3682252: Bookmarks conversion issue.
  • 3604701: Word stability issues while converting a Word document to PDF.
  • 3520585: The user cannot specify page size as “A0, A1, A2” in PDF printer after installing AXI standard.

Accessibility¶

  • 3735349: Accessibility problem with radio button in dynamic PDF form.
  • 3697033: WCAG Compliance Issue- set the Initial View/Windows Option settings to display the document’s language property.
  • 3697036: WCAG Compliance Issue- set the Initial View/Windows Option settings to display the document’s title.
  • 3704174: JAWS does not recognized table in dynamic interactive PDF.
  • 3707974: Stability improvements when NVDA is running.
  • 3659413: Acrobat does not handle text selection correctly when caret position is changed in dynamic XFA text input fields.
  • 3585547: Stability improvements with ZoomText running.

Scanning¶

  • This version simplifies the scanning experience in Acrobat on Mac using ICA scanners by making it easier to switch between ICA and TWAIN drivers via a single scanner listing. In addition to the single listing in the starting dialog, some options will be disabled when the user selects an ICA scanner.
  • 3691368: ICA dialog opens along with Scan dialog in same Acrobat instance when scan is invoked for the second time
  • 3696853: Acrobat issues while trying to invoke scanning with TWAIN driver

Annotations and reviews¶

  • Acrobat.com-based shared reviews and forms data collection are end of lifed. Other forms of shared reviews and forms data collection are unaffected by this change.
  • 3686186: Comments are not added to a Shared Review when the author’s identity includes an ampersand or double-quotes.
  • 3699183: Font color in text box annotations get updated in a Shared Review for existing annots not authored by review initiator.
  • 3675774: Dynamic Watermark disappears upon zooming of policy protected PDF after print.
  • 3731895: Annotations information content is not displayed after opening a PDF.

AcroForms and LiveCycle¶

  • 3719107: Copying data from PDF form with the data fields filled and pasting to PDF document with fields blank causes doesn’t work.
  • 3687733: Saved Data is not retained in Reader 10 and higher.
  • 3665642: Incorrect output Japanese barcode in dynamic forms.
  • 3702017: Exporting merged XFA PDF forms data to CSV hangs Acrobat or corrupts non-Roman characters.
  • 3695567: Adobe Reader raises an error message when filling up a form.
  • 3749798: Forms Distribution via a non Acrobat.com server fails.

Interoperability¶

  • Prompt user if PDF Creation plugin is disabled in Firefox.
  • 64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode on in Win 7.
  • IE 11 - Fix bugs in new app container model introduced in January update.
  • Safari - Make Reader a trusted plugin (see KB doc about current blocked plugin experience).
  • 3703376: Chrome only: PDF fails to display when opening in new tab - a gray page is displayed.
  • 3371388: Reader XI help gives internet connection error behind authenticating proxy.
  • 3598239: PDF Form causes IE9 issues when opened in multiple tabs.
  • 3726262: Chrome Webcapture add-on: Moving to Chrome app-store.
  • 3685546: Using Save as Adobe PDF from Outlook 2010 converts the wrong email.
  • 3654167: Not able to send mail with Outlook 2013(Office 365).
  • 3712641: Stability issues when scrolling in the PDF when opening PDF in IE9 via Acrobat/Reader XI (11.0.4).
  • 3720595: Not able to check-in the files from Adobe Acrobat to SharePoint server.
  • 3727486: Use HTTPS Yahoo Mail APIs instead of HTTP.
  • Firefox: Non-intrusive prompting for disabled WebCapture plug-in

Touch support¶

  • Support touch zooming and panning gestures when using a trackpad on Mac.
  • Smooth document navigation using Touch & Trackpad on Windows.
  • 3698696: Soft Keyboard pops-up upon editing a PDF on a touch enabled device with a physical keyboard attached.

Biometric support¶

  • Enable Capturing and Validation of Biometric FingerPrint data using XFA Forms.

Japanese support¶

  • 3743681: When typing 2 byte characters with default IME-J (Kotoeri), 2 byte character is indicated at outline input field and roman character is indicated at the search field.
  • 3520585: The user cannot specify page size as “A0, A1, A2” in PDF printer after installing AXI standard.

Miscellaneous¶

  • 3710549: Acrobat issues when saving a PDF opened using “Edit with Adobe Acrobat” and then rotated.
  • 3633250: Postal barcodes are not being displayed when saved as Static-Interactive PDF.
  • 3701759: Text redaction does not redact text in attached file after Acrobat applies it.
  • 3726665: Disable Privacy Notice with Extended Usage Tracking enabled.
  • 3701385: Printing Multipage Watermarks Does Not Honor Opacity Values.
  • 3721991: Any change in Preferences setting for documents in view should be reflected in no. of entries shown in File menu in the same session.
  • 3704934: Find does not find any words that are actually in the document. Chrome does not have this problem.
  • 3754043: Font size appears very tiny in JS Debugger console and in JS editor.
  • 3696931: In Reader, painting the tools pane background takes too much time because of mismatch in icon width and tools pane width.

Known issues¶

For a list of current issues, see http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html.

Technical details¶

Go to the Release Notes Home for information about the following:

  • How to update
  • Update order
  • Definition of release types
  • System requirements
  • Language Support
  • Compatibility
  • Product end-of-life schedule

Adobe Acrobat Problem Reading Document

Acrobat compatibility with the new macOS 10.13 High Sierra

Both Acrobat 2017 and Acrobat DC are compatible with the new macOS High Sierra (10.13). Below are a few known issues. Adobe is trying to fix these issues in a future release.

When you upgrade to the latest version of macOS 10.13.4 or launch Acrobat DC or Acrobat Reader DC for the first time on the latest versions of macOS High Sierra, you may see a warning message that indicates Adobe software needs to be optimized for better performance.

This is due to some 32-bit components that Adobe is working to address in the future. Note that no action is required from you at this time and your applications will still run as normal.

For more information, see the following resources:

  • 32-bit app compatibility with macOS High Sierra 10.13.4 (Apple support)
  • macOS High Sierra (10.13) compatibility FAQ | Creative Cloud (Adobe support)
  • Adobe applications and 64-bit compatibility (Adobe blog)

Annotations

  • No check box to mark fill color as Transparent in the properties of eligible annotations. [ADC-4223579]

Collaboration

  • While participating in the WebDAV based shared review, keychain password pops up 3 times even if you enter a password and click 'Always Allow'. [ADC-4226584]

Forms

Fix Acrobat Problem

  • Cannot select or change color for 'Border color', 'Fill color', or both from form field properties. [ADC-4225994]
Acrobat update causing problems for mac osx

Redaction

  • Cannot 'Fill Color' for redaction in the Properties dialog box. [ADC-4226271]

Sendmail

Free Acrobat For Mac

  • [11.x Specific] Attach to email does not work when Outlook is default email reader on Mac High Sierra. [ADC-4229279]

Viewer

Acrobat Update Causing Problems For Mac Osx

  • Some dialogs of Acrobat render momentarily black on launch and then render fine. [ADC-4220296]